The Health Facilities Evaluator / Compliance Surveyor is responsible for conducting regulatory oversight of licensed healthcare facilities to ensure compliance with state licensing and federal certification requirements. The incumbent performs on?site evaluations, investigates complaints, reviews medical records, interviews residents and staff, prepares detailed reports, and develops documentation used to support enforcement actions. The role requires strong analytical skills, sound judgment, technical knowledge of healthcare regulations, and the ability to communicate findings clearly and professionally.

Job Description and Duties:

• Travel to and conduct in-depth surveys of healthcare facilities, independently or as part of a team, to determine compliance with state and federal laws and regulations.

• Conduct and document interviews with residents, staff, administrators, and other relevant personnel during surveys and investigations.

• Request, review, and document information from resident medical records while maintaining patient confidentiality and ensuring appropriate legal documentation.

• Evaluate facility operations, care practices, physical environment, and administrative processes to identify potential violations or areas of non?compliance.

• Prepare comprehensive written narrative reports detailing findings, conclusions, recommendations, and statements of deficiencies when warranted.

• Conduct thorough investigations in response to complaints submitted to the California Department of Public Health (CDPH) concerning patient care or facility operations.

• Fully document evidence collected during surveys and investigations for potential legal or enforcement actions.

• Develop and present written and verbal testimony supporting civil monetary penalties and other regulatory enforcement actions during conferences, hearings, dispute resolutions, and court proceedings.

• Serve as an expert witness regarding state and federal laws and regulations related to patient care and healthcare facility operations.

• Attend meetings, participate in local compliance improvement initiatives, and complete required training to stay current on regulatory updates and healthcare industry trends.

• Provide guidance to healthcare facility administrators regarding inspection requirements, licensing standards, construction and safety regulations, and operational compliance expectations.