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Patient Experience Rep - Orthopedic Surgery & Research, Waltham
*PER Positions are currently eligible for a Sign-on Bonus of $1,500 for full time positions (prorated for part-time positions)* The will be responsible for: Patient Encounter Management: Provides positive and effective customer service that supports unit operations. Collaborates with referring providers and practices. Obtains required authorizations to compile patient and staff schedules. Schedules patients and supports the patient encounter Check In / Check Out: Greets and directs patients, families and visitors. Monitors daily schedule and coordinates flow with clinicians /supervisor. Reconciles payments and prepares deposits, provides record of transaction


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