Public Health Amendments Specialist (HSC 1) DOH8570
Washington State Department of Health
Application
Details
Posted: 06-Feb-25
Location: Tumwater, Washington
Type: Full Time
Salary: $3,811.00 - $5,117.00 Monthly
Categories:
Admin / Clerical
Public Health
Additional Information:
4 openings available.
Internal Number: DOH8570
As an Amendment Specialist (Health Services Consultant 1) with the Department of Health, you will play a crucial role in ensuring the accuracy and integrity of vital records that affect Washington residents' access to essential services. Whether it’s processing amendments, providing technical guidance, or ensuring compliance with state and federal regulations, your work will directly impact individuals needing corrections or updates to birth, death, marriage, and adoption records. This position allows you to develop specialized expertise while contributing to public health initiatives.
Key Responsibilities Include:
Providing technical assistance and guidance to the public, legal professionals, health practitioners, and government agencies regarding amendments to vital records.
Reviewing and evaluating amendment requests for compliance with state and federal laws, including changes related to adoption, parentage, and name corrections.
Researching and resolving complex issues, including cases requiring legal orders, and providing clear, actionable next steps to customers.
Updating and maintaining the Washington Health and Life Events System (WHALES) vital records database to reflect approved amendments and corrections.
Ensuring compliance with privacy regulations while maintaining the security and accuracy of sensitive records.
Collaborating with internal and external partners to improve processes and contribute to quality improvement initiatives.
Option 1: Two (2) years of experience interpreting and applying laws, policies or contracts that govern program work and providing customers with clarity, options and actionable next steps to accomplish their needs.
Option 2: Associate degree or higher; AND one (1) year of experience interpreting and applying laws, policies or contracts that governs program work and providing customers with clarity, options and actionable next steps to accomplish their needs.
AND
Two (2) years of experience resolving customer inquiries, problems, or complaints by phone, email, and in-person.
One (1) year of experience processing large volume of form transactions in a timely manner with a high degree of accuracy and regular interruptions.
Experience assisting customers in difficult and sensitive situations while staying calm and acting in a professional manner.
Experience using MS Excel to create, modify, print and format spreadsheets, find and replace data, work with basic formulas and functions, use templates, styles, AutoFormats, and multiple worksheets.
Experience using MS Word to create, format, edit, preview, print, and save documents; use standard functions to select, edit, copy, paste, format, and spell check text; create bullet and numbered lists, indent and align paragraphs, and use bordering and shading features.
Our programs and services help prevent illness and injury, promote healthy places to live and work, provide information to help people make good health decisions and ensure our state is prepared for emergencies. To accomplish all of these, we collaborate with many partners every day.
We help ensure a safer and healthier Washington by:
Working to improve health through disease and injury prevention, immunization, and newborn screening
Providing health and safety information, education and training so people can make healthy choices
Promoting a health and wellness system where we live, learn, work, play and worship
Addressing environmental health hazards associated with drinking water, food, air quality and pesticide exposure
Protecting you and your family by licensing healthcare professionals, investigating disease outbreaks and preparing for emergencies