Job Summary: This position serves as an Administrative Specialist at the Ashe Dental office of AppHealthCare. This position will fill a critical role in the department by providing office
support that serves clients seeking a variety of dental-related services. In addition, the position will be part of a great dental office team and will complete a variety of administrative functions for clinical public health services including patient registration,
determining fees or applicable sliding fee discounts based on family size and prescribed guidelines, processing and accepting payments, and assisting with dental records and
insurance processing. The successful candidate in this position will also have a comfortable working knowledge of basic computer office software, electronic dental and medical records, and office support duties. In addition, a strong candidate will be able to prioritize daily work activities, including but not limited to referrals, dental records, and billing transactions in a busy dental office environment, all while prioritizing outstanding customer service. This position will directly report to the Dental Office Manager.

Major Duties & Responsibilities: Employees at this level independently perform a variety of tasks in support of an office operation, program, or work unit, applying varied guidelines and program knowledge that require some interpretation. The majority of time is spent performing office support tasks that involve several steps and require the selection of the most appropriate action within procedural and operational guidelines that are
normally available. Work involves providing assistance to staff, service recipients, other organizational units, and the public in resolving problems or inquiries. Work requires significant knowledge of the office or work unit's policies and procedures to communicate or process information or documents involving program functions and services, access office systems for information, and prepare documents and reports.

Minimum Education & Experience: Graduation from high school and demonstrated possession of knowledge, skills, and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.

About Appalachian District Health Department

AppHealthCare is a fully accredited district health department serving Alleghany, Ashe, Watauga counties and a Federally Qualified Health Center (FQHC) serving Alleghany and Ashe counties. Our mission is to promote safe and healthy living, prevent disease, and protect the environment. The Appalachian District Health Department was established in 1933 and covers Alleghany, Ashe and Watauga Counties. The health department provides many services such as high quality clinical care, nutrition services, Women Infants and Children (WIC), community health services and environmental health services. The rebranding initiative represents our ability to continue to provide high quality patient care and essential services that are critical for the health of the public. We are committed to serving our patients and clients and ensuring the fulfillment of our mission to promote safe and healthy living, prevent disease and protect the environment. We provide a variety of high quality services to meet the needs of our communities: Clinical Services Environmental Health Services Nutrition Services Community Health Services AppHealthCare accepts private insurances, Medicaid, a...nd Medicare, as well as patients without health insurance. We offer a sliding fee discount program for patients. AppHealthCare is governed by a Board of Health and an FQHC Board, Partners in Public Health.

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