Job Summary: This position serves as an Administrative Specialist at the Alleghany County office of AppHealthCare. This position will fill a critical role in the department by providing office support that serves clients seeking a variety of services. In addition, the position will be part of a great front office team and will complete a variety of administrative functions for clinical public health  services including patient registration, determining fees or applicable sliding fee discounts based on family size and prescribed guidelines, processing and accepting payments, and assisting with medical records. The successful candidate in this position will also have a comfortable working knowledge of basic computer office software, electronic health records, and office support duties. In addition, a strong candidate will be able to prioritize daily work activities including but not limited to referrals, medical records, and billing transactions in a busy medical office environment while prioritizing customer service. This position will directly report to the Management Support Supervisor.

Major Duties and Responsibilities:

Employees at this level independently perform a variety of tasks in support of an office operation, program, or work unit, applying varied guidelines and program knowledge that require some interpretation. The majority of time is spent performing office support tasks that involve several steps and require the selection of the most appropriate action within procedural and operational guidelines that are normally available. Work involves providing
assistance to staff, service recipients, other organizational units, and the public in resolving problems or inquiries. Work requires significant knowledge of the office or work unit's policies and procedures to communicate or process information or documents involving program functions and services, access office systems for information, and prepare documents and reports.

Minimum Education & Experience

Graduation from high school and demonstrated possession of knowledge, skills, and abilities gained through at least three years of office assistant/secretarial experience; or completion of a two-year secretarial science or business administrative program with one year of experience as described above; or an equivalent combination of training and experience.

About Appalachian District Health Department

AppHealthCare is a fully accredited district health department serving Alleghany, Ashe, Watauga counties and a Federally Qualified Health Center (FQHC) serving Alleghany and Ashe counties. Our mission is to promote safe and healthy living, prevent disease, and protect the environment. The Appalachian District Health Department was established in 1933 and covers Alleghany, Ashe and Watauga Counties. The health department provides many services such as high quality clinical care, nutrition services, Women Infants and Children (WIC), community health services and environmental health services. The rebranding initiative represents our ability to continue to provide high quality patient care and essential services that are critical for the health of the public. We are committed to serving our patients and clients and ensuring the fulfillment of our mission to promote safe and healthy living, prevent disease and protect the environment. We provide a variety of high quality services to meet the needs of our communities: Clinical Services Environmental Health Services Nutrition Services Community Health Services AppHealthCare accepts private insurances, Medicaid, a...nd Medicare, as well as patients without health insurance. We offer a sliding fee discount program for patients. AppHealthCare is governed by a Board of Health and an FQHC Board, Partners in Public Health.

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Connections working at Appalachian District Health Department