This role is essential to creating a high-performing IT support environment that meets agency goals and delivers reliable, customer-focused service for Washington’s Department of Health.   We’re looking for an experienced IT Service Desk Manager to oversee strategic IT operations and supervise a team of 33 IT professionals. Reporting to the Director of IT Operations, this position will direct day-to-day service desk functions, support strategic planning, manage budgets, and oversee critical IT purchasing and asset management processes.   In this role, you’ll lead three technical supervisors and their teams, ensuring top-tier IT service for the department’s diverse programs and statewide public health efforts. Key responsibilities include managing over 5,800 I