Job Description and Duties Under the direction of the Quality and Planning Division Chief (Staff Services Manager III), Emergency Medical Services Authority (EMSA), the Health Program Manager II has full responsibility for the day-to-day management operations of the EMS Plans and Specialty Programs Section, which consists of professional staff and one support staff. The HPM II has statewide responsibility involving independent decisions for highly sensitive programs with great program, policy, fiscal impact, and serious consequences of action and utilizing effective management skills/tools (e.g. communication, project management, workload tracking/monitoring, staff development, etc.).