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Nursing Consultant
Under the direction of a Supervisor of Inspections in the Long-Term Care Complaints (LTCC) program, this position is responsible for the review and processing of Facility Reportable Events as well as consumer complaints. Has oversight of intake tasks being completed by other intake staff, as assigned. Â Schedules intakes for onsite investigations by staff. Maintains complaint logs and spreadsheets for tracking status of complaint intakes pending assignment for survey. Utilizes the ASPEN and ACTS Federal database systems to access survey and certification information. Reviews and edits completed contractor surveys and conferences with contractor survey agencies as needed. Communicates with LTC healthcare facilities to provide information and regulatory guidance related to state and federa
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