Join our Enterprise Services team as an IT Business Analyst, where you'll play a pivotal role in implementing, managing, and supporting agency-wide enterprise systems and solutions. We're looking for a professional with a strong background in IT business analysis who thrives on providing technical leadership, conducting in-depth data analysis, managing software requirements, overseeing software testing, and engineering business processes. 
 
Your ability to prioritize business needs, simplify complex requirements and identify solutions will have a significant impact on strategic business decisions. To be successful in this position you should have recent experience as a Business Analyst with demonstrated success applying testing methodologies, the SDLC, and business analyst best practices.
 
Responsibilities and Impact:

• Serve as liaison between business stakeholders and technical staff to ensure business needs are clearly defined, understood, and documented.
• Facilitate the gathering of requirements through interviews, workshops, consultations, site visits, surveys, and business process workflows. 
• Validate and verify business requirements for new and existing software applications.
• Define acceptance criteria for technology solutions.
• Provide SME level guidance to IT business analysts and testers on standard system/software development lifecycle processes, standard requirement documentation, cost estimate review, and tools.   
• Develop, review, and implement test plans, test cases, test reports, and testing schedules for software implementations.
• Identify and determine the variance between expected and actual results of defect findings based on software requirements to ensure traceability of requirements. 
• Coordinate with technology staff across functional disciplines and business programs to develop and plan for the configuration, implementation and training for new releases and upgrades. 
• Provide information on improving data quality, system performance, and usability related to applications, interfaces, datasets, and databases.
• Identify, report, and analyze IT risks and recommend mitigations and resolutions.
• Prioritize and track maintenance and operational service requests.

Required Experience:
We value all experience, whether it's paid or unpaid. What's important is that you showcase your relevant journey in your cover letter, resume, or applicant profile.

 
Option 1: Eight (8) years of professional experience as a Business Analyst or in a Testing and/or Systems Development role. Of your 8 years of experience, the following criteria must be met:

• A minimum of four (4) years of experience as a Business Analyst.
• A minimum of two (2) years of professional experience as a Software Analyst, Quality Assurance Tester, or Software Developer.

Option 2: An Associate’s degree and six (6) years of professional experience as a Business Analyst or in a Testing and/or Systems Development role.
 
Option 3: A bachelor’s degree and six (6) years of professional experience as a Business Analyst or in a Testing and/or Systems Development role.

About Washington State Department of Health

Our programs and services help prevent illness and injury, promote healthy places to live and work, provide information to help people make good health decisions and ensure our state is prepared for emergencies. To accomplish all of these, we collaborate with many partners every day. We help ensure a safer and healthier Washington by: Working to improve health through disease and injury prevention, immunization, and newborn screening Providing health and safety information, education and training so people can make healthy choices Promoting a health and wellness system where we live, learn, work, play and worship Addressing environmental health hazards associated with drinking water, food, air quality and pesticide exposure Protecting you and your family by licensing healthcare professionals, investigating disease outbreaks and preparing for emergencies

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