DESCRIPTION: This position will serve as the Office Manager of all Environmental Health Offices throughout the district.
This position is a critical first point of contact for the public and the Environmental Health program. A variety of stakeholders including contractors, realtors, homeowners, and business owners seeking services and/or guidance about applicable NC Environmental Health rules will be part of daily work. The successful candidate will be a strong communicator, who is able to effectively communicate in person, by email, and/or by telephone.
To be successful in this role, a strong knowledge of environmental health programs such as state rules and regulations, local procedures, the application process, fees, and collection of fees will all be necessary to answer emails, field calls, and visits.
Working diligently to thoroughly and patiently explain processes and information needed for various applications is provided by the customer seeking services. The effective candidate in this position will be able to demonstrate management of multiple tasks, long-term needs, and consistent customer-oriented communication on a regular basis.
This position also includes financial management responsibility for the Environmental Health offices including: posting receipts to the daily log and completing required data entry in a timely manner so that electronic application/permitting systems remain up-to-date.
This position requires strong organizational skills as this position will ensure an efficient and effective filing system of all applications, permits, forms, deposit logs, and office correspondence. Comfort with technology and computer systems is a critical skill for successful work in this role.
AppHealthCare strives to recruit individuals who embrace and embody the core values of our agency which are Integrity, Drive, Resilience, Community, and Service. ____________________________________________________________________________________________________
KNOWLEDGE, SKILLS, AND ABILITIES:
General knowledge of office management techniques; and ability to practice effective communication techniques both orally and in writing; effective supervisory practices and ability to plan and supervise the work of others. Ability to analyze and interpret policy and procedural guidelines and to resolve problems and questions. Skill in organizing workflow and coordinating activities.
MINIMUM TRAINING AND EXPERIENCE:
Completion of high school or equivalent and four years of progressively responsible secretarial or clerical/administrative/office management experience; or completion of a two-year secretarial science or business administration program and two years of progressively responsible secretarial or clerical/administrative, office management experience; or completion of a four-year program in a college or university preferably with major emphasis on coursework in business administration, public administration, or other related field; or an equivalent combination of training and experience.
AppHealthCare is a fully accredited district health department serving Alleghany, Ashe, Watauga counties and a Federally Qualified Health Center (FQHC) serving Alleghany and Ashe counties.
Our mission is to promote safe and healthy living, prevent disease, and protect the environment.
The Appalachian District Health Department was established in 1933 and covers Alleghany, Ashe and Watauga Counties. The health department provides many services such as high quality clinical care, nutrition services, Women Infants and Children (WIC), community health services and environmental health services.
The rebranding initiative represents our ability to continue to provide high quality patient care and essential services that are critical for the health of the public. We are committed to serving our patients and clients and ensuring the fulfillment of our mission to promote safe and healthy living, prevent disease and protect the environment.
We provide a variety of high quality services to meet the needs of our communities:
Environmental Health Services
Community Health Services
AppHealthCare accepts private insurances, Medicaid, a...nd Medicare, as well as patients without health insurance. We offer a sliding fee discount program for patients.
AppHealthCare is governed by a Board of Health and an FQHC Board, Partners in Public Health.