DESCRIPTION:

This position serves as a clinical medical office assistant at the Ashe County office of
AppHealthCare. This position will fill a critical role by providing support in AppHealthCare’s
clinical service programs. The selected employee will report to the Medical Assistant
Supervisor.

The employee will verify patient information by interviewing the patient, recording medical
history, and confirming the purpose of the visit. Prepare patients for examination by performing vital signs, height, weight, vision, and hearing screenings; assist nurses and physicians in the clinic with standard assignments such as patient interviews, form preparation, data entry, patient exams, specimen collection, and standard care procedures. Perform laboratory functions such as waived and moderately complex testing, finger sticks, and venipuncture; prepare specimens for microscopic viewing and/or transport to an outside lab. Maintain and monitor the Quality Control manual and reference lab logs. The employee will participate in the Quality Assurance Program, i.e. continuing education, proficiency testing, preventative maintenance of equipment, etc. under the supervision of the medical laboratory supervisor. In addition, the employee will assist in ordering and maintaining a stock of clinic and lab supplies, verifying receipt, and be responsible for assuring supplies are organized and readily available. The employee’s responsibility will also include keeping the patient waiting area, exam rooms, and assigned work areas neat and clean Additional duties may include assistance to clerical and/or clinical staff consisting of follow-up calls to patients and data entry. 

REQUIREMENTS:
Applicant must have a comfortable working knowledge of computer use and have basic email skills. Excellent verbal communication skills are essential for this position in interacting with clients, coworkers, and other community stakeholders. This position will require a high-energy employee who is willing to prioritize customer service and clinic efficiency and can deliver culturally sensitive quality care in their daily work.

MINIMUM TRAINING AND EXPERIENCE:
High school or General Educational Development diploma, completion of a one-year formal
training course in medical office assisting at a community college or technical institute; or High school or General Educational Development diploma and a combination of one year of clerical and health/dental related experience; or an equivalent combination of education and experience.

About Appalachian District Health Department

AppHealthCare is a fully accredited district health department serving Alleghany, Ashe, Watauga counties and a Federally Qualified Health Center (FQHC) serving Alleghany and Ashe counties. Our mission is to promote safe and healthy living, prevent disease, and protect the environment. The Appalachian District Health Department was established in 1933 and covers Alleghany, Ashe and Watauga Counties. The health department provides many services such as high quality clinical care, nutrition services, Women Infants and Children (WIC), community health services and environmental health services. The rebranding initiative represents our ability to continue to provide high quality patient care and essential services that are critical for the health of the public. We are committed to serving our patients and clients and ensuring the fulfillment of our mission to promote safe and healthy living, prevent disease and protect the environment. We provide a variety of high quality services to meet the needs of our communities: Clinical Services Environmental Health Services Nutrition Services Community Health Services AppHealthCare accepts private insurances, Medicaid, a...nd Medicare, as well as patients without health insurance. We offer a sliding fee discount program for patients. AppHealthCare is governed by a Board of Health and an FQHC Board, Partners in Public Health.

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Connections working at Appalachian District Health Department