This full-time, permanent Health Services Consultant 2 (HSC2) position is resides within the Division of Health Systems Quality Assurance (HSQA), in the Office of Customer Service’s Customer Call Center.   Make a difference. As a Customer Service Center Lead (HSC2) you will: Serve as a journey-level professional, promoting and assisting with all aspects of health profession and facility licensing and regulatory activities. Providing technical consultation and assistance to health services providers and staff for health provider licensing and discipline, public health programs closely linked to the Department’s mission. Coach, mentor, train, and serve as a technical con