The selected candidate will provide secretarial support to the Nurse Aide Certification Program and Office of Program Compliance. Prepares letters, memos, report, etc., using the appropriate software. Answer telephone calls, provides requested information, forwards call to appropriate staff. Develops and/or maintains several manual and electronic file systems to ensure information is readily available and easily accessed; enters data from facility submissions into electronic database. Ensures that accurate and complete program information can be retrieved. Prepares routine correspondence and forms for mailing. Assist staff in collecting information and preparing letters responsive to more complex requests for information. This position may be eligible to participate in the Depart