Quality and Performance Management Specialist | HEALTH PROGRAM SPECIALIST II
California Department of Public Health
Location: Sacramento, California
Type: Full Time
Salary: $6,658.00 - $8,334.00 monthly
Internal Number: JC 339005
This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by advancing the health and well-being of California’s diverse people and communities by maintaining a proactive culture of continuous quality improvement (QI) and performance management, engaging staff at all levels, leveraging data and technology to enhance services and by improving the oral health of all Californians through prevention, education, and organized community efforts.
The incumbent works under the general direction of the Community and Statewide Interventions Section Chief, and in coordination with the State Dental Director. The Health Program Specialist II (HPS II) will function as the lead expert in quality and performance management within the Office of Oral Health (OOH) and is responsible for developing, implementing, consulting, training and monitoring quality and performance measurements and other cross-departmental initiatives to improve OOH programs and capacity to evaluate and improve the performance and effectiveness of programs in OOH. The HPS II is a highly skilled technical program consultant with the ability to manage a variety of tasks and is the lead expert representing performance management interests in internal and external meetings regarding goals, outcomes, QI, and evaluation. The HPS II works collaboratively with a multidisciplinary team including the State Dental Director, Surveillance and Evaluation Unit, Local Oral Health Programs (LOHP), external stakeholders, and consultants. The HPS II supports and promotes a QI culture within OOH that is integrated into daily practice. This position is responsible for promoting, implementing, monitoring, and evaluating the California Dental Referral Management System (CDRMS) and incorporating the Lean training.
The work location is in Sacramento, CA. Teleworking is available for this position, in accordance with CDPH’s Telework Policy and Procedures.
Resume is required and must be included.
Statement of Qualifications (SOQ) Instructions
A Statement of Qualification’s (SOQ) is required for this position. The SOQ is a written narrative describing your education, training, and experience that qualifies you for this position. The SOQ must be typed in 12-point font, single-spaced, on letter sized paper, (8.5" x 11"), and be no more than TWO pages in length. Responses should be complete, specific, clear, concise, and include examples. Resumes or Cover letter will not be considered a substitute for the SOQ.
You will find the Minimum Requirements in the Class Specification.
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Interacting effectively and professionally with internal and external partners.
Program evaluation utilizing critical thinking and problem-solving skills, with the ability to coordinate multiple projects while assessing program needs and resources.
Working with a high degree of independence while directing and leading teams, as well as being part of a team.
Assuming and demonstrating independent responsibility for decisions and actions having broad implications on a public health program.
Excellent oral communication and writing skills, as well as possession and utilization of excellent organization and management skills.
Writing, editing and reviewing documents and communications.
Using mature judgement, poise, tact, and discretion.
Making recommendations that influence policy.
Prioritizing and anticipating program needs and meeting deadlines.
Basic software skills (e.g., Microsoft Office) and computer skills including typing, word processing, emailing, and internet research.
Methods and principles of disease and disability prevention, health promotion, and evidence-based intervention.
Health equity, cultural humility, and social determinants of health.
Policy and legislative analysis and critically thinking about the impact policy may have on program activities.
Program management and clinical services delivery.
Public health program design, development, implementation, monitoring, evaluation, and reporting.
At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.
The Human Resources Division (HRD) partners with CDPH’s programs and management to provide guidance and consultative services on HR matters that are necessary for the Department to carry out its mission to deliver quality public health services.