Career Center

At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Patient Services - Gastroenterology Procedure Unit (GPU) and discover how your talents can change lives. Yours included.

The Scheduling Coordinator II will be responsible for:

• Scheduling inpatient and ambulatory gastroenterology procedures for the Gastroenterology Procedure Unit. Preparing complete daily surgical schedules, including special equipment requirements and incorporating radiology and other non-surgical use of operating room facilities. Communicating with surgeons, the multidisciplinary team to obtain needed information, coordinate and confirm schedules and identify special requirements for procedures.
• Recording scheduling information on hospital and departmental computer systems. Reviewing and verifying accuracy of basic patient information.
• Printing and distributing daily GPU schedule to designated departments.
• Identifying and communicating critical information, such as special supply and equipment requests and surgeon availability, to nursing and other appropriate staff as necessary. Training back-up personnel on scheduling policies and procedures.
• Working with nursing, surgical and anesthesiology staff to monitor and evaluate scheduling procedures and develop strategies to promote efficient utilization of surgical suites.
• Responding to requests for routine information or assistance from patients/parents, visitors and hospital staff, referring inquiries requiring clinical or management judgment to appropriate personnel. Requesting clarification of assigned tasks or instructions from supervisor, as necessary.
• Providing positive and effective customer service that supports departmental and Hospital operations.

To qualify you must have:

• A high school level of educational development and a minimum of two years' experience.
• The analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.
• The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.

Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.

Boston Children's Hospital offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.

Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.