Contact Tracer in , for Harvard University Health Services

As an integral member of Harvard University's Covid-19 response, the Contact Tracer is responsible for outreach to individuals who have tested positive for Covid-19 as well as those who are identified as close contacts of a positive individual to provide health education and guidance to interrupt disease transmission. Under the direction of the Contact Tracing RN and guided by standard protocols for assessing symptoms, exposure, and other relevant health information, the contact tracer provides instruction for isolation, self-quarantine, testing based on established protocols and in consultation with a contact tracing RN. The contact tracer also refers for any needed clinical services after consultation with a RN. The contact tracer is responsible for excellence in clinical documentation and management of multiple software platforms to enter data. The contact tracer is required to follow all designated scripts, work closely and under the supervision of contact tracing RNs, and comply with policies and procedures provided by the state/local Departments of Public Health and Harvard University.

· Initiate prompt communication with people testing positive for Covid-19 or close contacts of a positive case through phone calls or email.

· Employ excellence in communication and interpersonal skills, cultural competency, tactful language, and empathetic interviewing skills to build rapport.

· Working under standard protocols, determine physical symptoms of individual. Consult with contact tracing RN for anything that outside of established protocols. Refer for clinical services as needed.

· Assure confidentiality in all interactions.

· Following prescribed scripts and algorithms, communicate recommendations and requirements for individuals testing positive and for close contacts.

· Provide health education on covid-19, transmission, exposure, and other relevant information based on individual's needs.

· Assure individual's understanding of requirements and recommendations.

· Identify any barriers to necessary interventions and facilitate appropriate consultation with contact tracing RN. Provide referrals to resources as needed.

· Collaborate with other University partners to arrange for services as needed.

· Document pertinent information in state of Massachusetts data base and Harvard databases.

· Perform regular check ins with cases and contacts through phone and email.

· Collaborate with other state/local public health professionals, HUHS leaders, and other University partners to identify and communicate trends in infections and/or exposures.

· Elevate complex cases as needed to charge nurse on shift.

· Participate in trainings, meetings, peer review, and quality monitoring activities in order to ensure and enhance ongoing quality of care.

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard's Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's

Bachelor's Degree of equivalent work experience. Demonstrated experience with electronic records and comfort with computers.

Bachelor's Degree in Nursing or other health related field. Previous experience with contact tracing.. Demonstrated excellence in interpersonal, communication, problem-solving, and organizational skills.

EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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About Harvard University Health Services

The Edmond J. Safra Center for Ethics at Harvard University seeks to strengthen teaching and research about pressing ethical issues; to foster sound norms of ethical reasoning and civic discussion; and to share the work of our community in the public interest. Widespread ethical lapses of leaders in government, business and other professions prompt demands for more and better moral education. More fundamentally, the increasing complexity of public life - the scale and range of problems and the variety of knowledge required to deal with them - make ethical issues more difficult, even for men and women of good moral character. Not only are the ethical issues we face more complex, but the people we face them with are more diverse, increasing the frequency and intensity of our ethical disagreements. Given these changes in the United States and in societies around the globe, the Center seeks to help meet the growing need for teachers, scholars, and leaders who address questions of moral choice across many of the professions and in public life more generally, and promotes a perspective on ethics informed by both theory and practice. We explore the connection between the problems t...hat professionals confront and the social and political structures in which they act. More generally, we address the ethical issues that all citizens face as they make the choices that profoundly affect the present and future of their societies in our increasingly interdependent world.

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