The Associate Director/Director of Retail Strategy & Merchandising is responsible for developing the retail vision & strategy for the Boston Symphony Orchestra, Boston Pops Orchestra and Tanglewood, including its various physical locations and e-commerce sites, as well as the relationships between them. The Associate Director/Director will forecast and work to deliver profitable growth and a positive patron experience on behalf of the organization and to that end will oversee the design of its brick-and-mortar retail spaces and its online storefronts, the merchandising that supports the profitability of those outlets, and development of a staffing structure and technology roadmap requi