Career Center

The mission of the Johns Hopkins Brancati Center for the Advancement of Community Care Diabetes Prevention Program (DPP) is to reduce the incidence of type 2 diabetes in the community. The Brancati Center works cooperatively with various community-based partners to deliver both in-person, distance learning, and virtual Diabetes Prevention Programs. The Brancati Center provides program staff, quality assurance measures, and program and clinical management for all DPP programs. 

We are seeking a Patient and Community Outreach Specialist  who will be responsible for supporting the intervention components of the Diabetes Prevention Programs. Under the direction of the DPP Program Coordinator, this role will participate in participant screening, assistance, and serve as a participant advocate. The Community Outreach Specialist will work closely with Brancati Center staff to ensure the DPPs achieve quality outcomes and with sustainable community programs.

This position will directly interact with community members, lifestyle coaches, and program participants, as well as public health workers, physicians, and other payer communities and referral networks to promote awareness of the DPP and manage participant referrals. The Community Outreach Specialist will report to the Brancati Center DPP Program Coordinator, DPP Program Director, and the Directors of Program Implementation.

Specific Duties & Responsibilities:

The Community Outreach Specialist will support operations related to screening and enrollment, as well as special projects and initiatives relating to the DPP.  The position will provide support to the entire DPP team.

DPP Program Coordination

• Participate in all phases of the DPP program recruitment, screening, and enrollment with a focus on recruiting eligible participants to achieve enrollment targets.
• Screen DPP participants utilizing motivational interviewing techniques. Determine participant eligibility based on CDC and Brancati Center policies.
• Learn the REDCap database for data entry, monitoring, and collection according to CDC and Brancati Center policy.
• Participate in distance learning (Zoom) DPP sessions to provide technical assistance to participants, as well as support for the Lifestyle Interventionist.
• Work with community partners at off-site locations to coordinate screening and recruitment procedures.
• Become familiar and administer all duties in compliance with the National Diabetes Prevention Recognition Program Standards.
• Organize and maintain DPP supplies and maintain appropriate inventory.
• Assist with preparation all DPP materials for DPP groups.
• Organize program materials and delivery of the DPP program with adherence to a CDC-approved curriculum.
• Consult with the Program Coordinator to review program goals, timelines and procedures for implementation.
• Ensure compliance with JHU operational policies, applicable laws and regulations and those governing privacy and data security (HIPPA regulations).
• Work with the Program Coordinators to assist in the implementation of all DPP in-person and distance learning groups.
• Become familiar with Medicare and Medicaid rulings for the DPP to ensure adherence to CMS policies.
• Become trained in EPIC for participant registration and scheduling.

Community Health Worker

• Participate in behavioral case management meetings to evaluate participant behavior, identify problems, and implement corrective actions.
• Communicates to DPP participants the purposes of the program and the impact it may have on their wellbeing. Helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
• Documents all DPP participant encounters; documents activities, service plans, and outcomes achieved in an effective and timely manner.
• Monitor retention and commitment of program participants.
• Motivates participants to be active and engaged participants in their health and overall wellbeing.
• Assists DPP participants in accessing health related services, including but not limited to: obtaining a primary care provider, providing instruction on appropriate use of healthcare resources, overcoming barriers to obtaining needed medical care and /or social services.
• Continuously expands knowledge and understanding of community resources and services.
• Assists participants in utilizing community services, including scheduling appointments with social services agencies and assisting with completion of applications for programs for which they may be eligible.
• Travels to community locations, various agencies, and other outreach destinations.

* The Brancati Center bills Medicare and Medicaid for the Diabetes Prevention Program. To work on this Medicare/Medicaid funded program, the staff member will be subject to a background check by CMS and cannot be convicted of a felony within the past ten years.

** This description is a general statement of required duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

Minimum Qualifications (Mandatory):

• High School Diploma.
• One year of administrative experience, preferably in health care.
• Knowledge of prediabetes, diabetes, hypertension, and/or obesity; familiarity with motivational interviewing and knowledge of the principles of behavior change, and cultural competency regarding the needs of minority populations.

Special Knowledge, Skills & Abilities:

• Knowledge of Diabetes Prevention Program lifestyle intervention.
• Excellent computer skills: Microsoft Office suite, Zoom.
• Excellent organizational skills with specific attention to detail. 
• Able to work independently as well as collaboratively as a team member.
• Outstanding verbal communication and interpersonal skills with participants and other team members.
• A friendly demeanor with strong customer service skills.
• Familiarity with the public health community.
• Has access to transportation.
• Able to work some evenings and Saturdays with variable work conditions.

Physical Requirements:

• Sitting in a normal seated position for extended periods of time.
• Reaching by extending hand(s) or arm(s) in any direction.
• Finger dexterity to manipulate objects with fingers rather than with whole hand or arm, for example, using a keyboard.
• Communication skills using the spoken word.
• Ability to see and hear within normal parameters.
• Ability to move about workspace and to lead group classes. 
• Ability to drive to multiple sites in a timely fashion.
• Ability to carry light equipment (scales, flip charts, etc.).

Classified Title: Community Outreach Specialist
Working Title: Patient and Community Outreach Specialist 
Role/Level/Range: ACRO40/E/02/CC 
Starting Salary Range: $15.00 - $20.00/hr (commensurate with experience)
Employee group: Full Time 
Schedule: M-F 8:30-5:00 
Exempt Status: Non-Exempt 
Location: Hybrid 
Department name: ​​​​​​​SOM DOM General Internal Medicine
Personnel area: School of Medicine

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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