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Patient Experience Representative (Cardiology Clinic - Boston/Waltham)
*PER Positions are currently eligible for a Sign-on Bonus of $1,500 for full time positions (prorated for part-time positions)* The Patient Experience Representative will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit operations Collaborating with referring providers and practices Obtaining required authorizations to compile patient and staff schedules Scheduling patients and supporting the patient encounter Check In / Check Out: Greeting and directing patients, families and visitors Monitoring daily schedule and coordinating flow with clinicians/supervi


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