The Education Program Manager II is housed within the Department of Psychosocial Oncology and Palliative Care (POPC) and works directly on initiatives run through the department as well as the Harvard Medical School Center for Palliative Care (CPC). The Education Program Manager II supports the educational initiatives vital to achieving our most important goal: To help patients and their families maintain the best quality of life during and after treatment. This position works autonomously to manage large-scale, recurring programs in their entirety as well as one-off projects.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
PRIMARY DUTIES AND RESPONSIBILITIES:
Responsible for all elements of large-scale, recurring internal and external assigned educational programs
Manage one-off projects for POPC and CPC, including but not limited to creating videos and newsletters and training faculty
Work with course directors and faculty to formulate and implement educational strategies
Enhance communication and transparency regarding project decisions and issues
Develop and manage evaluation method to access program strength and areas of improvement from participant evaluations and faculty perspectives
Monitor program progress against key matrix and targets to evaluate operational and financial success and intervene and adjust as necessary
Design and maintain communication materials such as website, marketing/promotional videos, marketing and curriculum documents, and social media
Assure deliverables are aligned across projects within POPC or HMS CPC programs
Serve as an independent liaison among multiple departments at DFCI and Harvard Medical School
SUPERVISORY RESPONSIBILITIES: ??
May supervise Education Program Manager I
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Knowledge of computer applications including Microsoft Office and Outlook and Adobe Design Suite
Knowledgeable of with Canvas preferred
Excellent written and oral communication skills
Exceptional customer service skills
Excellent organizational and prioritization skills
Ability to show initiative, work independently and follow through
Ability to interact professionally with peers, leadership and external contacts
Ability to organize and to work in a fast-paced complex and matrixed environment
Ability to learn other software programs as needed
Familiarity with Adobe Design Suite, Canvas and video production/editing is highly preferred
Willingness to maintain a flexible schedule for conferences/events including occasional nights or weekends
MINIMUM JOB QUALIFICATIONS:
5 years relevant administrative and planning experience
Experience in program or event management highly preferred
Experience working in a medical or academic setting is highly preferred
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.?? As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.?? Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to under-served members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.