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Patient Experience Coordinator (Emergency Department)
This Patient Experience Coordinator will be responsible for: Providing superb customer service and meticulous attention to detail to support the administrative needs of the Emergency Department. Completing administrative projects as well as providing administrative staff coverage on the floor. Prioritizing competing tasks in order to manage multiple projects. Quickly becoming a subject matter expert in the various administrative processes within the department. Creating training materials and training and updating staff on department/Hospital processes including customer focused initiatives and computer training. Gathering data and qualitative measures to identify opportunities regarding patient experiences and uses inf


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