The Administrative Associate II will be responsible for:
Provide direct support for department labs.
Assist with onboarding of new staff for department access, such as; google drives, shared calendars, lab archives.
Assist with ensuring lab safety regulations are followed, and troubleshoot general departmental issues, such as; engineering/telecom/computing requests.
Review and process check request for payments to vendors, personal reimbursements and travel reimbursements.
Answers, screens and routes calls and greets and directs patients/families, visitors and staff. Provides routine and/or standardized information within scope of knowledge and authority. Drafts responses to routine correspondence.
Coordinate seminars and division meetings. Reserves meeting locations, orders refreshments and prepares agenda and other materials. Prepares travel arrangements as necessary.
Maintains departmental files, records and databases. Enters information from source documents into databases and/or spreadsheets, compiling, printing and distributing reports, mailing labels and other information as needed. Maintains department/office library of reference books, journals, slides, films and other materials.
Monitors and maintains office equipment and supply inventory. Reorders supplies and requests equipment repair services. Receives and reconciles supply orders and invoices, identifying and resolving delays, billing errors or discrepancies. Communicates with hospital support service departments to request needed services.
Prepares, routes and tracks routine administrative forms and documents. Routes materials for required authorizations and monitors receipt by final destination. Communicates with other hospital departments to resolve delays and errors.
Performs routine duties, such as opening and sorting mail, delivering and retrieving patient records, photocopying materials and sorting, collating and distributing documents.
Provides positive and effective customer service that supports departmental and hospital operations.
To qualify, you must have:
Work requires a high school level of educational development.
One year of administrative experience required.
Calendar management experience strongly preferred (Outlook). Familiarity with Google Docs strongly preferred.
Experience with Google application preferred.
Work requires the analytical skills and judgment to interpret data and take the appropriate action in circumstances or situations vary.
Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations
Boston Children's Hospital offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes. Discover your best.
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.