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SENIOR ENGAGEMENT MANAGER
University of Washington
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SENIOR ENGAGEMENT MANAGER

University of Washington

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Details
Posted:
March 18, 2021
Location:
Seattle, Washington
Salary:
Open
Type:
Full Time

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The Institute for Health Metrics and Evaluation (IHME) is an independent research center at the University of Washington. Its mission is to deliver to the world timely, relevant, and scientifically valid evidence to improve health policy and practice. IHME carries out its mission through a range of projects within different research areas including the Global Burden of Diseases, Injuries, and Risk Factors; Future Health Scenarios; Cost Effectiveness and Efficiency; Resource Tracking; and Impact Evaluations. Our vision is to provide policymakers, donors, and researchers with the highest-quality quantitative evidence base so all people live long lives in full health.

IHME has an outstanding opportunity for a full-time Senior Engagement Manager.

IHME is committed to providing the evidence base necessary to help solve the world’s most important health problems. This requires creativity and innovation, which is cultivated by an inclusive, diverse, and equitable environment that respects and appreciates differences, embraces collaboration, and invites the voices of all IHME team members.

The Institute for Health Metrics and Evaluation (IHME) is an independent research center at the University of Washington. Its mission is to deliver to the world timely, relevant, and scientifically valid evidence to improve health policy and practice. IHME carries out a range of projects within different research areas including: the Global Burden of Diseases, Injuries, and Risk Factors; Future Health Scenarios; Costs and Cost Effectiveness; Local Burden of Disease; Resource Tracking; and Impact Evaluations.

IHME is committed to providing the evidence base necessary to help solve the world’s most important health problems. This requires creativity and innovation, which is cultivated by an inclusive, diverse, and equitable environment that respects and appreciates differences, embraces collaboration, and invites the voices of all IHME team members.

About the team

The Global Impact Group (GIG) leads IHME’s pursuit to improve health policy and practice through cutting edge communication and collaboration. GIG runs campaigns to build awareness of the most critical health challenges, and work with decision-makers to take informed action. Within GIG, the Network Engagement team develops and manages relationships with key global stakeholders, furnishing evidence in the right format, at the right time, to the right stakeholders in order to inform decision making.

About the role

We are seeking a Senior Engagement Manager of Country Affairs to help achieve IHME’s mission by strategically managing IHME’s relationships with countries, particularly with government agencies, ministries of health, academic institutions, civil society organizations, and a diverse range of individual collaborators. The Senior Engagement Manager will be a globally-savvy leader who is skilled at strategically managing and expanding a dynamic, geographically-dispersed team. The individual will represent IHME and its scientific research in complex political settings and supervise staff who do the same across a range of countries and world regions. Additionally, the role will help to advance new strategies for scaling and prioritizing country engagements.

This position manages a dynamic, external-facing team that is responsible for global engagement in diverse locations of the world, while simultaneously contributing to strategic planning on the Network Engagement team to increase impact. They are responsible for coaching and mentoring staff who operate in complex political settings with a high degree of independence, for exercising excellent organizational judgment at all times, and for proactively managing organizational risks. The person in this role will have their own portfolio of relationships to manage as well as mentoring and managing employees who have their own portfolios.

Responsibilities:

Supervision

  • Supervise a team of highly skilled individuals by assigning work hours, managing workflow, priority setting, and monitoring progress.
  • Train team members, providing guidance, coaching and support, and course-correcting guidance when necessary
  • Ensure the team delivers to the highest standards of the organization
  • Identify and foster opportunities to advance individuals’ knowledge and abilities
  • Ensure the team works effectively with other groups at IHME - promote cross-organization teamwork
  • Assess and map project deliverables to resource needs
  • Advise on short- and long-term team structure including providing input on recruitments

    Management and Strategic Planning

  • Develop structures and systems to support a global team and to facilitate the rapid flow of relevant information.
  • Cultivate and oversee a portfolio of strategic country collaborations; develop and evolve a strategy for each, including scoping, resourcing, and formalizing partnerships, and monitoring progress toward deliverables.
  • Monitor and assess risks related to IHME’s reputation and work across a variety of national contexts and provide guidance to IHME leadership to minimize such risks.
  • Develop and maintain productive relationships with key internal and external stakeholders.

    Engagement

  • Directly contribute and develop relationships with stakeholders in order to catalyze the use of health evidence for policy and priority setting.
  • Champion IHME’s priorities by serving as a critical liaison between countries and IHME. This requires exercising excellent judgement in response to new situations, ambiguous requests, and incomplete information.
  • Independently represent IHME among senior leaders in academia and government; act as a credible, intellectually agile, and diplomatic emissary in complex political settings and diverse sociocultural contexts.

    Knowledge Command

  • Develop and deploy a comprehensive understanding of the key concepts, methods, inputs, results, messages, and future implications of IHME’s research portfolio, and key issues in population health.
  • Understand how decisions are made within countries and provide guidance to institutional leaders to seize opportunities to positively influence health outcomes through policy and priority setting.

    General

  • Perform additional duties as assigned that fall within the reasonable scope of this position
  • Other duties as assigned.

    As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.

    REQUIREMENTS

  • Bachelor’s Degree in Public Health, Public Policy, Political Science or similar plus at least six years of experience OR equivalent combination of relevant education and experience.

    Additional Requirements:
  • Ability to operate adroitly in and analyze a multi-stakeholder environment and facilitate the timely flow of relevant political, financial, scientific, and contextual information and developments with strong attention to detail and political sensitivity.
  • Demonstrated knowledge of global health
  • Demonstrated knowledge of development issues
  • At least five years of supervisory experience with an ability to lead people, develop high performers, make staff-related decisions, and resolve conflicts.
  • Demonstrated success with project management, including a demonstrated ability to manage a large portfolio of priorities, creatively solve problems, and reliably meet deadlines with minimal supervision.
  • Demonstrated success managing complex collaborations and representing organizations across diverse social, cultural, and political contexts including understanding political sensitivities, devising diplomatic and tactical approaches, adapting to organizational norms in a variety of settings, negotiating, influencing outcomes, and building rapport quickly.
  • Superior written, oral, and listening skills with the ability to adjust message and tone for a variety of audiences.
  • Superior interpersonal skills: observant, perceptive, and emotionally intelligent.

    A commitment to working to alongside others at IHME to illuminate the health impacts of systemic racism and to work within IHME to make our organization more diverse and inclusive.  See IHME’s DEI statement here:  http://www.healthdata.org/get-involved/careers/dei

    Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

    DESIRED

  • Master’s Degree in Public Health, Public Policy, Political Science or similar and at least eight years of experience.
  • Proficiency in more than one language to help build a global, multilingual team.

    CONDITIONS OF EMPLOYMENT

  • This position is open to anyone authorized to work in the U.S. The UW is not able to sponsor visas for staff positions
  • International and domestic travel may be required up to 40% of the time.
  • Office is located in Seattle, Washington. This position is eligible to work fully remote in the US; work schedule required to overlap 50% of IHME office hours between 8 a.m. and 6 p.m. Pacific Time.
  • Valid passport or the ability to obtain one is required.
  • Weekend and evening work sometimes required.
  • This position is contingent on project funding.

    Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    Application Process:
    The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Workforce Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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    Internal Number: 188351
    About University of Washington
    Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.
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