Job Summary
Under minimal supervision this position is responsible for the day-to-day operation of the Insurance Verification, Financial Counseling and Ancillary clinic registration teams This supervisor will lead teams in the delivery of insurance verification, financially clearing future visits, documentation and verification of health insurance coverage information. The supervisor and staff utilize the EPIC System and various third party sites for the verification of eligibility and benefits for patients. Success in the position requires the ability to manage staff schedules, monitor metrics to ensure consistent service and access to Denver Health.
Five years in a hospital or medical office setting with benefit verification and financial vetting processes required.
Knowledge, Skills and Abilities
1. Skilled in evaluating factors requiring judgment, analytical thinking, and problem solving.
2. Ability to simultaneously coordinate and supervisor several functions, programs or projects in various stages of completion.
3. Ability resolve problems that arise in the normal course of work, with specialized knowledge of the programs and policies of the organization.
Computers and Technology
1. Proficient in Microsoft Office Suite.
2. Knowledge of:
a. Epic
b. Insurance verification portals
c. Cisco applications
Education and Experience
1. High School Diploma or GED, required.
2. Associates Degree or Medical Assistant Certification, preferred.
3. Three years of customer service, professional clerical or healthcare experience required.
4. Two years of experience in a lead or supervisor role required.
Location
Denver Health Main Campus
Shift
Varies
Work Type
Full time
Pay Range
Minimum: $53,788.80
Midpoint: $67,225.60
Maximum: $80,683.20
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 525-bed acute care medical center, Denver's 911 emergency medical response system, 8 family health centers, 15 school-based health centers, the Rocky Mountain Poison and Drug Center, the Denver Public Health Department, an HMO, and The Denver Health Foundation.
As Colorado's primary safety net institution, Denver Health is a mission-driven organization that has provided more than $3.3 billion in care for the uninsured in the last ten years. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving approximately 185,000 individuals and 67,000 children a year.
Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
"Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class."
