The Office of Financial Aid serves graduate/professional students who are enrolled in the MD, PhD, Masters program(s), attending TUSM and/or Friedman School of Nutrition. The Office of Financial Aid plays a vital role with counseling and serving the needs of students, providing financial literacy, and determining eligibility while maintaining compliance. Approximately 80% of students who attend TUSM require some type of financial assistance.

Due to the nature of enrollment in these programs, financial aid administration can be more complicated for these students. The number of students enrolled in the Public Health and Professional Degree Program, Friedman School and the Sackler School continue to increase significantly.

Satisfactory customer service is critical in order to properly assist students in any of the programs that we serve.

Under the supervision of the Assistant Dean, the Assistant Director/Financial Literacy Coordinator will have responsibility for counseling students at depth (specifically with loan repayment options), performing needs analysis, packaging, loan processing and the monitoring of individual components of the financial aid operation.
This individual will also have the responsibility of providing ongoing coordination of the financial literacy program intended to educate students regarding their overall finances, debt management, and credit management. This includes scheduling of current sessions as well as implementing new sessions annually based on the needs of the students we serve. This information will be presented to students in a variety of ways including group presentations, online materials, webinars, emails, blogs and newsletters. This individual is also responsible for the creation and maintenance of a website specific to the literacy program.

This position will be completely remote until further notice. However, there may be intermittent periods that the individual will work in the office or have standard office hours at a later date.

Basic Requirements:

• 2-4 years of related experience.
• Bachelor's Degree.
• Excel, Word, Access, Powerpoint; Financial Aid Systems; external partner systems (NSLDS, CPS for FAA, lender's web-based systems).
• Moderate knowledge and understanding of Title IV regulations; superior interpersonal, customer service and communication skills (both written and oral); organizational skills; flexibility; the ability to multi-task and work within an industry that is constantly changing; strong public speaking skills; the ability to work independently and effectively within a team environment.

Preferred Qualifications:

• Experience with Powerfaids financial aid system; experience with Title VII regulations; experience with William D. Ford Direct Loan Program; experience with PeopleSoft; strong loan counseling skills; expertise with loan repayment options; previous experience developing and/or coordination of a financial literacy program.

Special Work Schedule Requirements:
Occasional evening hours may be required; occasional business related travel as needed.

An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Equal Opportunity Employer - minority/females/veterans/disability/sexual orientation/gender identity.