Service Area Director Clinical Education, MAGNET & Research in Torrance, California

THE ROLE

The Service Area Director Clinical Education, MAGNET & Research is a Registered Nurse responsible for service area oversight of clinical and inter- professional education (with the exception of GME) related to physicians, nurses and nursing personnel, ancillary staff, and patients. This position also has oversight of service-area professional practice, including shared governance structures and processes as well as Magnet designation.

Responsibilities include but are not limited to service-area coordination of education related to professional certifications, simulation, clinical staff orientation, student placement, relationships with schools, and coordination of Magnet, and nursing research.

The director is responsible for working with system, regional, and operations leaders to initiate strategies to design, direct, or source education programs to prepare and develop caregivers and providers for high quality, cost-effective, safe, and caring assignments and practice that meet all regulatory requirements and changing business needs. Leads and collaborates with the subject-matter experts from each discipline (such as respiratory therapy and executive assistants) or department (such as environmental services or regulatory compliance) to conduct an education and training needs analysis, to marshal the resources to meet those needs, and evaluate the effectiveness of the implemented programs. Select appropriate curricula or class structures for educational programs. Analyze participation and feedback to determine needs and changes in the education programs.

ESSENTIAL FUNCTIONS

• Providing services that facilitate learning and assure proficiency related clinical and interprofessional learning across the service and region, in collaboration with colleagues and the Executive Director, Education and Professional practice.
• Using best practices for assessing learning needs, designing interventions, designing efficient training schedules, administering instructional activities, and evaluating proficiency. These best practices will include the most effective and efficient methodologies that respect the end-users time and learning style.
• Developing and maintaining relationships with operations leaders so that all educational activities are planned jointly, are fully aligned with business needs, and are as cost-effective for operations as possible. This includes setting competency goals and aggressively seeking, evaluating, and implementing alternatives to traditional training activities.
• Serving as a subject matter expert for developing trends and best practices in instructional design, learner support, and educational methods both inside and outside healthcare.
• Consulting to and with decision-makers when new technologies are selected, and with vendors and third parties when these are implemented or installed, so that learning needs are realistically anticipated and efficiently met.
• Responsible for education and training, performance-improvement resources across the designated service area.
• Serves as an internal consultant to the leadership in System Support, & Hospital Operations.
• Prioritizes education spend according to the strategic plan, in collaboration with system leadership.
• Consults with Quality leadership to ensure that education outcomes enhance quality results and to apply CMS and Joint Commission guidelines as appropriate.
• Develops and conducts a return-on-investment (ROI) analysis prior to initiating work on training or educational programs for those that meet the guidelines.
• Creates and delivers appropriate internal controls, audits, monitoring to ensure that results are sustained over time.
• Ensures educational programs and materials are appropriate for learners and are in compliance with PH marketing and communication requirements.
• Partnering with operations, IT, clinical engineering and others to facilitate the process of change management as applied to the implementation of technology and workflow process changes.

QUALIFICATIONS

• Master's Degree Nursing.
• 5 years of progressive experience in health care administration or management.
• 3 years of experience in education/training including demonstrated presentation skills.
• Experience working as an internal or external consultant.
• Project management experience.
• Possess enterprising skills to frequently start up and carry out projects.
• Evidence of leadership, critical problem-solving skills, teaching, prioritization, presentation, and decision-making skills.

PREFERRED QUALIFICATIONS

• Master's Degree in Nursing or a related field (Health Administration, Business, Public Health or Management)
• Ph.D. in Nursing.

We offer a full comprehensive range of benefits - see our website for details

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

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Providence is an Equal Opportunity Employer.