The Boston University Medical Campus Information Technology (BUMC IT) department is seeking a self-motivated, critical-thinking, and passionate technology professional to fill the role of Computer Support Specialist. BUMC IT supports the faculty, staff, and students at the schools of the Medical Campus, including the School of Medicine and School of Public Health. The right applicant will work closely with these communities to provide technical expertise, assess business needs, advocate for, and implement technology solutions. The Computer Support Specialist is responsible for the support, installation, and troubleshooting of Windows and Mac computers connected with and/or operating on the Boston University Medical Campus. This particular role will also provide support to the Department of Physiology and Biophysics' Linux workstations as well as serving as the main point of contact for their technical support issues. Some Linux knowledge and a strong ability to learn and adapt to new situations is a must. Additionally, this position will provide broad technology support for computers working with scientific machinery, primarily but not exclusively in research cores. Some experience in the following areas and technologies in use at BUMC would be preferable:
The ideal candidate is one that values the client experience above all, is resourceful, adaptable, thrives in a team-based structure, and ensures technology works for the client.
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Soft Skills:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor. |
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