COMPETENCIES AND EXPECTATIONS:

• Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way.
• Identifies the information needed to solve a problem effectively.
• Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior.
• Effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations.
• Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
• Demonstrates eagerness to acquire necessary technical knowledge, skills, and judgment to accomplish a result or to serve a members’ needs effectively. Has desire and drive to acquire knowledge and skills necessary to perform job more effectively.
• Applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.
• Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
• Independently develops, prepares, and disseminates reports.
• Works collaboratively with others to support technical assistance activities.
• Represents NACCHO at external conferences and meetings with stakeholders.
• Act as liaison with staff as needed in specialization area.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Supports the project manager with project management tasks.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

EDUCATION/EXPERIENCE/SKILLS:

• Bachelor's degree in relevant professional field with a minimum of 1-3 years of relevant experience and/or advanced technical training; or equivalent combination of education and experience, including a relevant certification. An advanced degree may be substituted for work experience. On occasion, extensive practical experience may be substituted for formal education, particularly if the technical specialty is unusually complex or when long experience has a greater value to the organization than conceptual understanding. Master’s degree in a relevant field preferred.
• Spreadsheet, word processing, statistical programs (Stata, preferred) and web-based survey software experience required.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization
• Ability to apply concepts of basic algebra and geometry. Knowledge of and experience generating descriptive statistics, including subgroup analyses.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to conduct basic descriptive statistics (percentages, means, medians) including cross-tabulations and confidence intervals.
• Ability to conduct telephone interviews and accurately summarize the content of those interviews.
• Ability to present data and research findings in a variety of formats and for a variety of audiences.
• Spreadsheet, word processing, statistical programs (Stata, preferred) and web-based survey software experience required. Experience with Access or other data bases preferred.
• Experience working on a team conducting research or evaluation activities (quantitative and/or qualitative).

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

• Occasionally required to sit.
• Occasionally required to walk.
• Occasionally required to reach with hands and arms.
• Occasionally required to talk or hear.
• Occasionally required to bend, lift or climb stairs.
• Occasionally required to lift light weights (less than 25 pounds).

WORK ENVIRONMENT

• The noise level in the work environment usually is moderate

HIRING SALARY RANGE: $62,057 - $72,057

Full-time, Non-Exempt, TERM: This position is considered Fiscal Year term, however it is a mission critical role. NACCHO will continually strive to maintain funding for all positions.

• SELECTION PROCESS: We only accept applications that follow the electronic process. No phone calls please. This position is subject to background screening. Qualified applicants should send a cover letter, resume, with salary requirements to: Research & Evaluation Specialist

https://naccho.clearcompany.com/careers/jobs/739803e1-b76a-9176-f433-cc34510d156a/apply?source=1480931-CS-2909

NACCHO offers generous benefits plan including but not limited to 13 days of sick leave annual leave allowable accumulation up to 225 hours, and paid vacation leave, as well as other types of leave. NACCHO benefits include a generous health, dental, and vision plan, 5 percent of base salary contribution to 403(b) plan, (not a matching contribution); paid short and long term disability plan and paid term life insurance.

At NACCHO, our commitment to equal employment opportunity and affirmative action seeks to ensure a work environment free of discrimination and harassment.