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Contact Tracing Data Administrator
Northeastern University
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Contact Tracing Data Administrator

Northeastern University

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Details
Posted:
December 3, 2020
Location:
Boston, Massachusetts
Salary:
Open



Contact Tracing Data Administrator


About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

Responsibilities:
Data entry and data quality assurance
  • Review case and contact files in ServiceNow for completeness. Update missing fields, flag duplicate records, and fix administrative errors.
  • Export daily reports of contacts from Service now, clean data, and format into Redcap template. Upload contacts into MAVEN via Redcap.
  • Update case and contact events in MAVEN as completely as possible:
    • Update data on cases and contacts
    • Assign/share cases and contacts with local boards of health (LBOH) and the state's Department of Public Health (DPH), as needed
    • Call LBOHs and other universities to notify them of cases/contacts in their jurisdiction
    • Pull reports from MAVEN to identify new cases as they appear in our workflow
  • Attend weekly MAVEN webinars and office hours, or watch recorded weekly webinars and office hours, to stay up-to-date on MAVEN best practices and new functionality.
  • Collaborate with ServiceNow developer for high-quality data collection

Operational support
  • Create schedule templates and ensure coverage by monitoring SubItUp system.
  • Analyze productivity metrics and optimize staffing level.
  • Monitor and triage incoming communications to the contact tracing mailbox and respond as appropriate.
  • Assist with cluster investigation as needed.
  • Other operational support as requested by the Contact Tracing Manager and the Program Manager of the Northeastern Wellness Team.

Qualifications:
  • Master's degree in Public Health or related field
  • Bachelor's degree and 3+ years of experience in public health, epidemiology, or other related fields
  • Good understanding of HIPAA and confidentiality around healthcare data
  • Understands how to apply protocols in real-life work and knows when to escalate to managers
  • Proficient in Microsoft Excel
  • Experience using RedCap is a plus
  • Experience working with a local public health department is a plus

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/504291





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Internal Number: 2089709
About Northeastern University
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.
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