Location: Hyde Park Campus Job Description: Unit-Specific Responsibilities: 1) Assist the Executive Director with implementing the vision of UChicago Dining by participating in the strategic planning process and the development of measurable standards of performance. 2) Assist the Executive Director by establishing programmatic benchmarks, goals and objectives for the vendor. This requires developing a master plan that includes innovative dining concepts and service-delivery strategies. 3) Senior member of UChicago Dining Department for providing oversight of the day-to-day operations for the residential dining commons, retail operations, and catering services. 4) Chair the following meetings: (1) Weekly Operations Leadership Meeting (UChicago Dining & Vendor), (2) Weekly Director of Operations Meeting, (3) Monthly Campus Housing/Residential Dining Meetings. 5) Provide oversight of vendor compliance with the Chicago Department of Public Health (CDPH), HACCP, OSHA, business licenses, and university policies and procedures. 6) Assist the Executive Director to determine facilities renovations or improvements. 7) Take leadership of special projects as assigned by the Executive Director. This may include major projects requiring multiple steps, complex processes and multiple team players. 8) Establish a process to ensure accountability of project team members and a method to effectively communicate progress to the Executive Director. 9) Remain abreast of new concepts, practices, food technology, trends and issues in the food service industry and institutions of higher education. 10) Oversight of all facilities, maintenance, operations, customer service, culinary services, internships, externships, and third-party auditors. 11) Ensure contract compliance with Food Service Provider and Facilities/Maintenance Provider. 12) Oversee safety, sanitation, and janitorial services 13) In conjunction with the Senior Assistant Director, Operations and Services maintain excellent relationship will all stakeholders (Retail, Residential, Catering, and Campus Partners). 14) Provide oversight leadership for the Outsource Facilities/Maintenance Vendor operations. 15) Responsible for ensuring current code compliance for all business licensures, inspections, equipment and preventative maintenance. 16) The Associate Director of Facilities, Operations & Services oversees the department in the absence of the Executive Director. 17) Supervise the Senior Assistant Director of Operations & Services. 18) Supervise the Assistant Director of Facilities. Unit-Preferred Competencies: 1) Ability to analyze problems and produce problem-solving strategies designed for improved productivity, efficiency, and economies of scale. 2) Communicate effectively both orally and in writing. Excellent presentation skills. 3) Well organized, detail oriented, focused, timely and efficient skills. Ability to manage multiple projects simultaneously, set priorities, and meet deadlines. 4) Experience working in multi-faceted, complex higher education dining operations with catering, residential dining, and retail components. 5) Strong computer skills, including knowledge of spreadsheets and database applications. 6) Experience with client/PC workstation applications. 7) Proficiency with Windows based computers, including Microsoft Office (Word, Excel, PowerPoint, Publisher, and Outlook) required. 8) Ability to exercise good judgment, emotional maturity, and discretion. Display decision-making skills. 9) Managed a budget in excess of $10 million and a staff with at least four direct reports. 10) Ability to foster a cooperative work environment. 11) Possess negotiation skills. 12) Ability to work with little supervision. 13) Possess excellent inter-personal skills; strong team player skills; excellent listening skills. Ability to collaborate and communicate effectively intra-departmentally and inter-departmentally. 14) A demonstrated commitment to equity and inclusion and the ability to work effectively in a diverse community and meet the needs of a diverse student population. Working Conditions Work Setting 1) Eating at the various dining venues of UChicago Dining is a requirement of this position. The Associate Director of Facilities, Operations & Services will be provided with a meal plan that will enable s\he to be part of the team that ensures that the dining vendor follows its contract expectations and is attaining the quality standards expected by the campus. Mental Demands 1) Requires the ability to work independently for periods of 8 hours or more. Preferred Qualifications Education 1) A Bachelor of Arts Degree in Hospitality Management, Food Service Management, Culinary Management, Business Management or related field. Experience 1) At least 7 â“ 10 years of supervisory experience in Higher Education Dining Management or Food Service Management. 2) Knowledge of food trends with a focus on quality, production, safety, sanitation, and food cost controls. Licenses and Certifications 1) ServSafe® certified. 2) Chef certification. Required Documents 1) Resume 2) Cover Letter 3) A valid driverâ™s license NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application. The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
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